Overview
Glyph Museum is committed to providing a safe environment for all users. We maintain a zero-tolerance policy against child sexual abuse and exploitation (CSAE) and take proactive measures to detect, prevent, and respond to any such content or behavior on our platform.
Zero-Tolerance Policy
Glyph Museum strictly prohibits:
- Child sexual abuse material (CSAM) in any form
- Content that sexualizes, grooms, or endangers minors
- Any attempts to exploit, harm, or endanger children
- Sharing, distributing, or soliciting CSAE content
- Inappropriate interactions between adults and minors
Violations result in immediate account termination and reporting to appropriate authorities.
Detection & Prevention
We employ multiple layers of protection:
1. Content Moderation
- Manual review of reported content
- Community reporting mechanisms
- Proactive monitoring of user-generated content
2. Account Security
- Authentication requirements for content posting
- Account verification systems
- Suspicious activity monitoring
3. Technical Safeguards
- Content filtering and automated flagging of prohibited material on uploaded images (avatars and any user-provided imagery)
- Restriction of the core glyph editor to a 25×25 monochrome matrix that cannot meaningfully depict photographic imagery
- Storage of uploaded images in scoped buckets with logged access
- Where uploaded imagery is processed, we screen it against industry CSAM hash databases (such as those maintained by NCMEC and the Internet Watch Foundation) using available tooling. Detected matches are blocked, preserved as required by law, and reported.
Reporting Mechanisms
For Users
If you encounter content or behavior that violates child safety:
- In-App Reporting: Use the report feature on any post or profile
- Email: [email protected] (subject line: "Child Safety")
- Emergency: Contact local law enforcement immediately for active threats. In Spain, call 112 or contact the Guardia Civil's Grupo de Delitos Telemáticos (GDT) or the Policía Nacional's BIT.
All reports are reviewed promptly and confidentially.
For Law Enforcement
Law enforcement agencies can contact us at: [email protected] (subject line: "Law Enforcement Request"). We respond to validly issued requests and preserve evidence as required by law.
Enforcement Actions
When CSAE violations are identified, we:
- Immediately remove the offending content
- Permanently ban the violating account(s)
- Preserve evidence for law enforcement
- Report to authorities as required by law, including:
- National Center for Missing & Exploited Children (NCMEC)
- Local law enforcement agencies
- Relevant international authorities
Cooperation with Authorities
Glyph Museum fully cooperates with:
- Law enforcement investigations
- Court orders and legal requests
- Child protection organizations
- Industry safety initiatives
We maintain detailed records and provide timely responses to valid legal requests.
Age Requirements
- Minimum age: 14 years old (Article 7 LOPDGDD, Article 8 GDPR as implemented in Spain)
- Parental or legal guardian consent required for users under 18 where applicable by local law
- Self-declaration of age at registration; accounts found to belong to users under 14 are suspended and personal data is deleted without undue delay
User Education
We provide:
- Clear community guidelines
- Safety tips and resources
- Links to child safety organizations
- Guidance on reporting concerns
Contact Information
Developer: [email protected]
Additional Resources
- National Center for Missing & Exploited Children (US): www.missingkids.org
- Internet Watch Foundation (UK/EU): www.iwf.org.uk
- INCIBE (Spain): www.incibe.es · helpline 017
- Guardia Civil — Grupo de Delitos Telemáticos: www.gdt.guardiacivil.es
- Fundación ANAR (helpline for minors at risk): www.anar.org · 900 20 20 10
Policy Updates
We regularly review and update our child safety standards to reflect:
- Evolving threats and protection technologies
- Regulatory requirements and best practices
- Feedback from safety experts and authorities
Users will be notified of material changes to this policy.
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